How we keep your data safe and who has access

We keep your data in digital and/or paper version.

Paper records: These are kept in secure locations within our offices or projects.

Digital records: We will always ensure that we have technical controls in place. This includes making sure our network is protected and routinely monitored. We will store all of your personal information on our, secure password-protected and firewall protected servers. This may include data storage services provided in the Cloud, which also meet appropriate security measures.

In some local authority areas, we are required by contract / commissioners / Local authorities to store your data on external databases for example; PARIS, Civica, Genesis, SPRINT.

Llamau’s electronic case management system uses Microsoft’s Azure cloud platform. Military grade encryption is used on all data held in the cloud, and the Azure framework gives additional protection.

We may have to disclose your data, if required, to the police, regulatory bodies or legal advisors.