If someone you know is at risk of becoming homeless, your local authority has a duty under the Housing (Wales) Act to look into your situation and how they can help you. If the person is threatened with homelessness within the next 56 days your local authority must take all reasonable steps to find you alternative accommodation. 

If they are worried about being given accommodation in a mixed-gender environment because of their previous experiences, they should explain this to their local authority.

The Local Authority Housing Team will look into their case and if they are in Cardiff or Newport, they may be referred to Llamau’s gender-specific services.

In Cardiff, you should visit the Housing Options Centre on Hansen Street or call 029 2057 0750 or out of hours call 029 2087 3141.

In Newport, you should visit the Information Station at Station Buildings, Queensway or call 01633 656656.