Complaints

If you are unhappy with the way in which we are processing your data, we’d like you to get in touch to let us know. You can make a complaint by following our complaints procedure.

You also have the right to lodge a complaint about any use of your information with the Information Commissioner’s Office.

Latest

Cardiff Half Supporter Pack
Llamau’s Young People Call for Action – Make your Vote Count Tomorrow!

It is essential for as many people as possible to vote in the general election vote and have their voices heard, particularly those from younger and minority groups whose needs are often not prioritised. Every vote counts and plays a significant role in shaping our future.
Make your Vote Count Tomorrow!

We encourage you to engage with this election and to make your voice heard. By voting for candidate that care about the issues that are important to you and advocating for Llamau’s cause, we can help ensure that our concerns are taken into consideration by those seeking to represent us and the people we support.
Dedicated LGBTQ+ Housing Saves Lives

We proudly launch our report on the transformative impact of Tŷ Pride, Wales’ first dedicated 24-hour support and accommodation project for LGBTQ+ homeless young people.

Changes to our Privacy Notice

We may occasionally make changes to this Privacy Notice
Your rights under GDPR

Under UK data protection law you have rights over the personal information we hold about you.
Keeping your information up to date

Where possible, we use information which is publicly available to keep the information we hold about you up to date.
Sharing your information with other organisations

We will never share, rent or sell your information with other organisations for use in their marketing communications.
How long we keep your information for

The following explains how long Llamau will keep your information on our records depending on how you have engaged with the organisation.
How we keep your information safe

The following explains how Llamau works to keep your information safe
Legal basis for processing

Under the General Data Protection Regulations we must have a ‘legal basis’ for any processing of personal information. This section outlines the legal bases on which we process information about our supporters and volunteers.
How we use cookies

Our website uses cookies to help us to improve our website and the way you use it. Here is how we use that data.
How we use your information to tell you about our work

Llamau will use your information to tell you about our work in the following ways.
How we use your personal information

Llamau will use your personal information in the following ways