I've seen a young person sleeping rough. What can I do to help? Expand It is important that any young person who is sleeping rough approaches their local council for help. If you have seen someone sleeping rough, you can contact StreetLink via their website or app. Street Link will ask you for some details about the person, including where they are sleeping, so that they can connect with local services such as day centres, outreach teams or night shelters. If you are comfortable talking to the young person, you can also ask them if they have approached their local council for support. Many young people simply don’t realise that there is support available for them, and often don’t know how to access it. If you are comfortable doing so, you could support them to approach their local council, ensuring that they are able to make a homelessness application and that an assessment of their needs and situation is completed. If you have seen a young person sleeping rough and it is outside of office opening hours, you can call the Youth Homeless Helpline, free of charge, on 0800 328 0292. Highly trained Llamau colleagues and volunteers will help the young person to access safe temporary accommodation and provide advice on how to keep themselves safe. The helpline is open through the night and over the weekend: Monday - Thursday : 5pm - 9am Over the weekend: 5pm Friday - 9am Monday If you are worried that the young person is in immediate danger, you should call the emergency services on 999.
I'm worried about a young person who I don't think is safe in their relationship Expand If you are worried that they are in immediate danger, you should call the police on 999. If you are worried about someone who has experienced or who is experiencing domestic abuse or sexual violence in their relationship or at home, you can call the Live Fear Free Helpline on 0808 80 10 800. You can call the helpline for free 24 hours a day, 7 days a week. You can also email Live Fear Free on [email protected] or talk to someone confidentially using the Live Fear Free live chat service. Helpline staff can provide advice and guidance on how to support the other person and help them to stay safe. It will always be their own choice about whether to leave the relationship, and you should do your best to be understanding and supportive.
How can I get accommodation for someone at one of Llamau's projects? Expand Our accommodation projects support young people aged 16-25 in Wales and women who have experienced domestic abuse or women who would not feel safe in mixed-gender accommodation. To live in one of our supported accommodation projects, you have to be referred by your local council in an area where we have accommodation projects. Local councils will offer different types of accommodation and we can’t guarantee that you will be referred to Llamau.
My child and I aren't getting on and I'm worried they will move out Expand If you are experiencing difficulties in your relationship with your child at home, Family Mediation could be a good option for you. Llamau’s Family Mediation is very successful at helping to resolve issues between young people and their families, and could support your child to continue living at home. You can get in touch with our Family Mediation services using the details below: In Cardiff - 029 2087 3570 In Vale of Glamorgan - 07966 981117 In Newport - 07966 561530 In RCT - 01443 495188 In Caerphilly - 01443 873548 In Merthyr Tydfil - 01685 725254 In Monmouthshire - 07966 981083 In Torfaen - 01633 647547 In Bridgend - 01656 663450 In Neath Port Talbot - 01639 685219 It is really important that both you and your child are willing to take part in Family Mediation so that it has the best chance of succeeding. Our Mediation workers can explain what will happen to both you and your child so that you both understand what happens during Family Mediation sessions.
A young person is staying with me because they have nowhere else to live. What can I do to help them? Expand Many young people stay with friends or people they don’t know because they don’t have anywhere else to live. Even though they are not sleeping on the streets, this is still classed as being homeless, and they should seek help from their local council. If you are comfortable doing so, you could support them to approach their local council, ensuring that they are able to make a homelessness application and that an assessment of their needs and situation is completed. The council is required to consider their application and their situation before deciding whether they are eligible for support. If the young person is under 18 and is staying with you because they have been kicked out of their home or have experienced violence, threats or abuse at home, they should contact the children’s services team at their local council.