Where we get information about you We get information about you in the following ways: When you give us information directly or make contact with us. We ensure that it is kept safe at all times. When we are given information about you indirectly, e.g. referrals to Llamau services or working closely with other agencies who are also working with you. Your information will only be shared with us by these organisations if you gave permission to them to share that information. When we are given information about you by a family member / friend to help us support you.