Complaints For Relief Workers

If you are unhappy with the way we are processing your data, we would like you to get in touch to let us know. You can make a complaint by following our General Complaints Procedure

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can also find more information about your rights as a data subject on the Information Commissioner’s Office website.

Latest

Cardiff Half Supporter Pack
Llamau’s Young People Call for Action – Make your Vote Count Tomorrow!

It is essential for as many people as possible to vote in the general election vote and have their voices heard, particularly those from younger and minority groups whose needs are often not prioritised. Every vote counts and plays a significant role in shaping our future.
Make your Vote Count Tomorrow!

We encourage you to engage with this election and to make your voice heard. By voting for candidate that care about the issues that are important to you and advocating for Llamau’s cause, we can help ensure that our concerns are taken into consideration by those seeking to represent us and the people we support.
Dedicated LGBTQ+ Housing Saves Lives

We proudly launch our report on the transformative impact of Tŷ Pride, Wales’ first dedicated 24-hour support and accommodation project for LGBTQ+ homeless young people.

Data Retention

Read about Llamau's data retention process here.
Data Security

We will always ensure that we have technical controls in place which protect any personal details which you provide.
How Secure is Your Information with Third-Party Service Providers?

All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies.
Data Sharing

We may have to share your data with third parties, for example in the context of service delivery contracts, Consortia partners, TUPE transfer information, restructuring of the organisation, Disclosure and Barring Service, Charity Commissioners office.
Information About Criminal Convictions

We may only use information relating to criminal convictions where the law allows us to do so.
Change of Purpose

We will only use your personal information for the purposes for which we collected it.
Sensitive Personal Information

We will use information about your physical or mental health, or disability status, to enable Llamau to support your health and well-being in the workplace.
Legal Basis for Processing

Under the General Data Protection Regulations we must have a ‘legal basis’ for any processing of personal information.
Situations in Which We Will Use Your Personal Information

Here is an explanation on how Llamau will use your personal information.
How We Will Use Information About You

Here is how Llamau will use information about you.