Someone I know is at risk of becoming homeless Expand If someone you know is at risk of becoming homeless, your local authority has a duty under the Housing (Wales) Act to look into your situation and how they can help you. If the person is threatened with homelessness within the next 56 days your local authority must take all reasonable steps to find you alternative accommodation. If they are worried about being given accommodation in a mixed-gender environment because of their previous experiences, they should explain this to their local authority. The Local Authority Housing Team will look into their case and if they are in Cardiff or Newport, they may be referred to Llamau’s gender-specific services. In Cardiff, you should visit the Housing Options Centre on Hansen Street or call 029 2057 0750 or out of hours call 029 2087 3141. In Newport, you should visit the Information Station at Station Buildings, Queensway or call 01633 656656.
I am worried that someone I know isn't safe in their relationship Expand If you think that someone else is in immediate danger, you should call the police on 999. If you are worried that someone you know is in an abusive relationship, it may be difficult to talk to them about it, unless they have acknowledged the abuse openly with you. It may be frustrating, but you will need to give them time to confide in you about the abuse. If someone does confide in you that they are experiencing domestic abuse, this is a positive step and you should try to keep the lines of communication open so that they do not become more isolated. They may be feeling ashamed and their self-esteem may be very low, and you should reassure them that the abuse is not their fault. Try not to be judgemental if they aren't ready to do anything to end the relationship yet. One of the best things you can do is point them in the direction of some professional help. The Live Fear Free Helpline is open 24 hours a day, 7 days a week and calls are free. You can call 0808 80 10 800 or email [email protected] or talk to someone confidentially using the Live Fear Free live chat service. Helpline staff will help to talk about feelings, explore options, access local services, and to identify ways in which safety can be increased irrespective of what choices the person may be making about their relationship. Information can also be provided on local services that can help to support and protect them as well as give them information on their rights and options.
I've seen a woman sleeping rough Expand If you are worried about someone who is sleeping rough, you should alert professionals about it. You can use the Street Link app to alert the local authority homelessness teams of the location of the rough sleeper so that their outreach teams can provide support. Alternatively you can find the contact details for the Local Authority housing and homelessness teams on their websites. If you are worried that it would not be appropriate for the woman you are worried about to live in mixed-gender accommodation, you should speak to the local authority about her needs. If the woman is in Cardiff or Newport, she may be referred to Llamau's gender-specific accommodation projects. In Cardiff, you should visit the Housing Options Centre on Hansen Street or call 029 2057 0750 or out of hours call 029 2087 3141. In Newport, you should visit the Information Station at Station Buildings, Queensway or call 01633 656656.
I am worried about a child who is witnessing or experiencing domestic abuse Expand Too often, the impact of domestic abuse isn’t dealt with, increasing the negative impact on these children's futures. If you think the child is in immediate danger, you should call the police on 999. You could encourage the child to talk to a trusted adult about what is happening. ChildLine provides help and support for children and young people on issues like domestic abuse and sexual violence. They can call ChildLine at any time on 0800 1111. All calls are free and confidential.
I would like to refer someone to Llamau's services Expand Llamau runs a range of Domestic Abuse services, including domestic abuse refuges, floating support, and group sessions including the Freedom Programme. You can access our Domestic Abuse services in Caerphilly through our Multi Agency Centre at Suite 1, Declare House, 4 Sir Alfred Owen Way, Caerphilly, CF83 3HU or by calling 029 2086 0255. You can access our Domestic Abuse services in Monmouthshire through our Multi Agency Centre at 26a Monk Street, Abergavenny, NP7 5NP or by calling 01873 733590. You can access our Domestic Abuse services in Merthyr Tydfil by calling 01443 414736. You can access our Domestic Abuse services in Newport at 70 Stow Hill, Newport, NP20 4DW or by calling 01633 244 134. If you would like to access Domestic Abuse services in any other area, you should call the Live Fear Free helpline on 0808 80 10 800 and they will be able to refer you to the most relevant service for you. We also run gender-specific services for women who are homeless or at risk of becoming homeless and who would not feel safe in a mixed-gender environment. If you think someone you know needs this type of service, you should contact their Local Authority Housing Team who will look into their case and if they are in Cardiff or Newport, they may be referred to Llamau's services. In Cardiff, you should visit the Housing Options Centre on Hansen Street or call 029 2057 0750 or out of hours call 029 2087 3141. In Newport, you should visit the Information Station at Station Buildings, Queensway or call 01633 656656.