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I need help talking to my local authority

You don’t have to be on the streets to get help. If you’re homeless or at risk within 56 days — for example, sofa surfing or staying somewhere temporary — your local authority must assess your situation. 

When you contact your local authority, you can: 

  • Make a homelessness application 

  • Speak about your circumstances and needs 

  • Be offered temporary accommodation if you meet certain criteria 

  • Receive a written decision — you can ask for a review within 21 days if you disagree 

Even if your local authority can’t offer accommodation, they must give advice and help you find somewhere to live. 

Local advice from Llamau: 

Homelessness
What is homelessness?

Homelessness isn’t just about losing a roof. It’s about losing safety and stability. For many, especially young people, women and children, homelessness comes with added trauma and complex needs that can’t be solved by housing alone
Young people
Things are difficult at home

Llamau’s Family Mediation helps young people and families talk openly, rebuild trust, and find a way forward — sometimes making it possible to stay or return home safely
Families
Family Mediation

Llamau’s family mediation and advice service brings families together to resolve conflict, rebuild relationships and create safer, more stable homes.